RankPilotAI – Terms & Conditions
Last updated: 17 June 2025

1. Definitions

Term Meaning
“Company,” “RankPilotAI,” “we,” “our,” “us” The operator(s) of the RankPilotAI service, currently managed as a sole proprietorship pending formal company incorporation (e.g., a future Delaware LLC). All rights and obligations herein will automatically transfer to any successor entity.
“Customer,” “you,” “your” The individual or legal entity that creates an account, purchases a Plan, installs a RankPilotAI WordPress plugin, or otherwise uses the Services.
“Services” rankpilotai.com, the WordPress plugins AI Snippet SEO Pro, AI Alt Text Builder, AI Snippet SEO Helper, all related dashboards, APIs, documentation and successor products.
“Plan” One of four subscription tiers—Free, Starter, Creator, Expert—each with a monthly token allowance.
“Tokens” Usage credits deducted per AI request: GPT-4 Turbo = 1 token, GPT-4.1 = 3 tokens, GPT-4o = 5 tokens.
“Content” (a) Customer Content – anything you submit (text, images, prompts); (b) Generated Content – AI output produced for you by the Services.

2. Acceptance & Eligibility

  1. By accessing or using the Services you agree to be bound by these Terms.
  2. You confirm that you are at least 18 years old and have authority to bind any organisation you represent.
  3. You must provide accurate information, keep credentials secure, and are responsible for all activity under your account.

3. Plans, Billing & Membership Terms

  1. Plan Features. Current pricing, token limits, and permitted site activations are listed on rankpilotai.com/pricing and form part of these Terms.
  2. Payments. All fees are processed through Stripe and charged in advance on a recurring basis until cancelled.
  3. Upgrades / Downgrades. Plan changes take effect immediately; fees are prorated. Downgrading may remove higher-tier features.
  4. Cancellation. You may cancel at any time from your dashboard; service continues until the end of the paid term.
  5. Refunds. Fees are non-refundable once any portion of your monthly tokens—or any separately purchased token pack—has been used. Mandatory statutory rights (where applicable) remain unaffected.

4. Token Policy

  1. A token is deducted when an AI request is submitted, regardless of the response returned by OpenAI.
  2. Monthly tokens reset at 00:00 UTC on your renewal date; unused tokens do not roll over.
  3. When offered, lifetime token packs never expire.
  4. Token rates may change to reflect OpenAI pricing; material changes will be announced at least 14 days in advance.
  5. Abuse (e.g., automated scraping, multi-account stacking, rate-limit evasion) leads to immediate suspension and token forfeiture.

5. Licence & Usage Restrictions

  1. We grant you a non-exclusive, non-transferable, revocable licence to install our plugins on the number of WordPress sites allowed by your active Plan.
  2. You must not:
    • Reverse-engineer, decompile, or attempt to extract source code;
    • Resell, sublicense, or share the Services with unauthorised third parties;
    • Use the Services to create or transmit unlawful, infringing, or harmful material;
    • Circumvent or interfere with token-tracking or security features;
    • Remove or obscure proprietary notices.

6. Intellectual Property & Content Ownership

  1. Our IP. All software, documentation, and trademarks are owned by us or our licensors.
  2. Customer Content. You retain ownership and grant us a worldwide, royalty-free licence to process Customer Content solely to deliver the Services.
  3. Generated Content. Subject to applicable law and your compliance with these Terms, you own Generated Content. We do not guarantee that it is error-free, lawful, or non-infringing; you are responsible for any required clearances.
  4. Feedback. We may use any feedback you provide without obligation or compensation.

7. Availability, Maintenance & Support

  1. We target 99 % monthly uptime but availability may be affected by OpenAI limits, hosting outages, or scheduled maintenance.
  2. Features labelled Beta or Preview may change or be discontinued at any time.
  3. Support: email [email protected]. Creator and Expert plans receive priority responses; other requests are handled on a best-effort basis.

8. Termination & Suspension

  1. Either party may terminate for convenience with written notice; your licence ends on termination.
  2. We may suspend or terminate immediately if you breach these Terms, abuse the API, or if continued service would violate law or third-party terms.
  3. Upon termination: (a) unused tokens are forfeited; (b) all licences cease; (c) Sections 5–12 survive.

9. Disclaimers

  1. As-Is. The Services are provided “as is” and “as available,” without warranties of any kind.
  2. We do not warrant that Generated Content will improve SEO rankings or meet any specific purpose.
  3. AI outputs may contain errors or bias; you must review all outputs before use.

10. Limitation of Liability

To the fullest extent permitted by applicable law, RankPilotAI and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our total aggregate liability for any claim shall not exceed the greater of (a) the fees you paid in the three months preceding the claim or (b) USD 100.

11. Indemnification

You agree to indemnify, defend, and hold harmless RankPilotAI, its operators, and agents from any claim arising out of (a) your misuse of the Services, (b) your breach of these Terms, or (c) Customer Content.

12. Governing Law & Dispute Resolution

These Terms are governed by general principles of international contract law.

  • The parties will first seek an amicable resolution to any dispute.
  • If unresolved, either party may pursue relief in any competent jurisdiction.
  • Nothing prevents a party from seeking urgent injunctive relief where necessary.

13. Changes to Terms

We may update these Terms to reflect legal, technical, or business changes. Updated Terms will be posted on the Site and emailed to registered Customers at least 14 days before they take effect. Continued use after that date constitutes acceptance.

14. Contact

E-mail: [email protected]

By accessing or using the Services you acknowledge that you have read, understood, and agree to these Terms & Conditions.